100% PASS QUIZ UPDATED C_C4H51_2405 - SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SERVICE CLOUD TEST SIMULATOR FREE

100% Pass Quiz Updated C_C4H51_2405 - SAP Certified Associate - Implementation Consultant - SAP Service Cloud Test Simulator Free

100% Pass Quiz Updated C_C4H51_2405 - SAP Certified Associate - Implementation Consultant - SAP Service Cloud Test Simulator Free

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SAP C_C4H51_2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 2
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 3
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 4
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
Topic 5
  • Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q35-Q40):

NEW QUESTION # 35
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.

  • A. OData
  • B. SOAP
  • C. RFC
  • D. IDoc

Answer: A,B


NEW QUESTION # 36
Which of the following can you use to explore released APIs?

  • A. SAP Integration Suite
  • B. SAP Application Interface Framework
  • C. SAP Business Accelerator Hub

Answer: C


NEW QUESTION # 37
Which objects can be assigned in the covered objects facet of a contract? Note: There are 2 correct answers to this question.

  • A. Installed base
  • B. Categories
  • C. Account
  • D. Products

Answer: A,D


NEW QUESTION # 38
Which of the following objects can you assign to an installed base at item level? Note: There are 3 correct answers to this question.

  • A. Maintenance plan
  • B. Registered product
  • C. Product
  • D. Warranty
  • E. Text

Answer: A,B,C


NEW QUESTION # 39
Which option can an administrator use to limit the end user's control of the user interface?

  • A. Maintain Page Layout
  • B. Code List Restriction
  • C. Workflow Action: Manual Field update
  • D. Disable Personalization

Answer: D


NEW QUESTION # 40
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